At Spielhütte, we want to ensure that you are completely satisfied with your purchase. If for any reason you are not satisfied with your order, we offer a hassle-free return option within 30 days of receiving your delivery.
Spielhütte Return Policy
You can return items within 30 days of receiving your delivery. Please note that it may take up to 25 days for your return to reach our warehouse. Once received, it takes about 2 to 4 business days to process your refund, and an additional 3 to 5 business days for the refunded amount to appear in your account.
Return shipping is free. Please contact us to request a refund for the postage costs. If you are returning a defective, damaged, or incorrect item, we will refund the full return shipping cost once your return has been processed.
Spielhütte Holiday Return Policy
For items shipped between November 1st and December 31st, you have until January 31st of the following year to initiate a return for a full refund.
How to Start a Return
You can start the return process by filling out the return form in your account dashboard or by using our online return form.
Tracking Your Return
If you need assistance tracking your return, simply send us a message, and we will be happy to help you track the status of your return.
Further Questions or Concerns
If you have any further questions or concerns regarding our return policy, feel free to contact us at spielhutte.de. We are here to assist you every step of the way.