Terms and Conditions

Basic Provisions
These General Terms and Conditions apply to all contracts concluded via our website, Spielhütte (https://spielhutte.de). Deviating conditions of the customer will not be recognized unless we explicitly agree to their validity.

A consumer is any natural person who enters into a legal transaction for purposes that are predominantly outside their commercial or self-employed profession. An entrepreneur is a natural or legal person, or a public-law entity, who, when entering into a legal transaction, acts in the exercise of their commercial or self-employed professional activity.

Conclusion of the Contract
Our contract involves the sale of goods.
By placing the products in our online store, we make a binding offer to conclude a contract under the conditions specified in the product description.

The contract is concluded through the online shopping cart system as follows:

  1. Add the desired products to the cart.
  2. View the cart and make any necessary changes.
  3. Proceed to checkout, enter your personal details, and select payment and shipping options.
  4. Review your order on the order summary page.
  5. If you select an instant payment method (e.g., PayPal), you will be redirected to the provider’s payment page.
  6. By clicking the “Place Order with Payment Obligation” button, you accept our offer, and the contract is concluded.

Your inquiries regarding the creation of an offer are non-binding. We will send you a binding offer in writing (e.g., via email), which you can accept within 5 days.

Order processing and transmission of all necessary information for the contract will occur via email. You must ensure that the email address you provide is correct and that email reception is technically ensured and not blocked by spam filters.

Right of Retention, Retention of Title
You may only exercise a right of retention if it concerns claims arising from the same contractual relationship.

The goods remain our property until the full purchase price has been paid.

For entrepreneurs, the following applies additionally:

  • We retain ownership of the goods until all claims arising from the ongoing business relationship have been fully settled. Before the transfer of ownership of the goods, pledging or transferring ownership as collateral is not permitted.
  • You may resell the goods in the ordinary course of business. In this case, you assign to us all claims in the amount of the invoice value, which you acquire from the resale, and we accept the assignment.
  • In the case of combination and mixing of the goods subject to retention of title, we acquire co-ownership of the new item in proportion to the invoice value of the reserved goods to the other processed items at the time of processing.
  • We are obliged to release the collateral to which we are entitled upon your request, insofar as the realizable value of our collateral exceeds the secured claims by more than 10%. The selection of the collateral to be released is at our discretion.

Warranty
The statutory liability for defects applies.

For entrepreneurs, the following deviations apply:

  • Only our own specifications and the product description of the manufacturer are considered the agreed quality of the goods, not other advertising, public announcements, or statements by the manufacturer.
  • In case of defects, we provide warranty through repair or replacement, at our discretion. If the remedy fails twice, you may choose to demand a reduction in price or withdraw from the contract.
  • The warranty period is one year from the delivery of the goods. The shortened warranty period does not apply to damages caused by us through injury to life, body, or health and in cases of gross negligence or intentional harm or fraud, as well as in the case of recourse claims pursuant to §§ 478, 479 BGB.

Choice of Law, Place of Performance, Jurisdiction
German law applies. For consumers, this choice of law applies only to the extent that protection under mandatory provisions of the law of the country of residence of the consumer is not withdrawn (principle of favorability).

The place of performance for all services arising from the business relationship with us and the jurisdiction is our place of business, unless you are a merchant, a legal entity under public law, or a special fund under public law. The same applies if you have no general jurisdiction in Germany or the EU, or if your residence or usual place of residence is unknown at the time the lawsuit is filed. The right to sue in another jurisdiction remains unaffected.

The provisions of the UN Sales Convention expressly do not apply.

Youth Protection
We only conclude contracts with customers who have reached the legally required minimum age for purchasing age-restricted goods. The required minimum age is stated in the respective product descriptions.

By placing your order, you confirm that you have reached the legally required minimum age and that the information you have provided regarding your name and address is correct. You are obliged to ensure that only you or an authorized adult person receive the delivery.

If we are legally obliged to conduct an age check, we instruct the delivery service to hand over the goods only to individuals who have reached the legally required minimum age and request an age verification upon receipt of the goods. Delivery will not be made to individuals who have not reached the minimum age or to persons who are not authorized to receive the delivery.

Customer Information
Identity of the seller: Spielhütte
Email: kontakt@spielhutte.de

Information on Contract Conclusion
The technical steps leading to the conclusion of the contract, the conclusion of the contract itself, and the correction options are based on the “Conclusion of the Contract” section of our General Terms and Conditions (Part I).

Contract Language and Storage of the Contract Text
The contract language is German. We do not store the complete contract text. Before submitting the order, the contract data can be printed or stored electronically by using the browser’s print function. After your order has been received, we will send you the order details, the legally required information in distance contracts, and the General Terms and Conditions again via email.

Key Features of the Goods or Services
Please refer to the respective offer for the essential features of the goods and/or services.

Prices and Payment Terms
The prices listed in the respective offers are final prices. They include all price components, including all applicable taxes.

Shipping is free. You do not need to pay shipping costs if you are located in Germany.

For deliveries to countries outside the European Union, additional costs may arise, which we are not responsible for and which you must bear. These include, for example, costs for money transfers via credit institutions (e.g., transfer fees, exchange rate fees) or import-related taxes or duties (e.g., customs). Such costs may also arise if the delivery is not to a country outside the European Union, but you are paying from a non-EU country.

The available payment methods are displayed under a corresponding button on our website or in the respective offer.

Unless otherwise specified for individual payment methods, payment claims from the concluded contract are due for immediate payment.

Delivery Terms
The delivery terms, delivery date, and any delivery restrictions can be found under a corresponding button on our website or in the respective offer.

Unless otherwise stated in the respective offer or under delivery conditions, the delivery of goods takes place within 5-7 days after the contract is concluded (in the case of agreed advance payment, after the payment order is given).

If the customer is a consumer, we bear the shipping risk, regardless of the shipping method. If the customer is an entrepreneur, all risks and dangers of the shipping process transfer to the customer once the goods have been handed over to the logistics partner commissioned by us.

Statutory Liability for Defects
The liability for defects is governed by the provisions of our General Terms and Conditions.

Right of Withdrawal
You have the right to withdraw from this contract within fourteen days without giving any reason. The withdrawal period is fourteen days from the day you or a third party designated by you, who is not the carrier, took possession of the goods.

To exercise your right of withdrawal, you must inform us with a clear statement.

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